About us

Terms of Sales


The prices in this catalog are in Swiss francs, net amounts, including VAT and guaranteed.

Items covered by a guarantee subject to the conditions of the offer valid when buying. The guarantee takes effect on the date of delivery of the item, justified by the accompanying document (invoice) we ask you to keep carefully. Not covered: damage due to improper maintenance, failure to observe the operating instructions, or normal wear.



Our delivery commitment is void in case of failure or non-compliance with lead times from our suppliers, and to the extent that this unavailability is not due to MyoNat. In case of unavailability of a product, we will inform you as soon as possible.


Payment terms

Payment methods: PostFinance, VISA, Mastercard, American Express, Paypal Twint.

Acquisto su fattura con pagamento rateale (PowerPay)

Con la fattura mensile PowerPay il vostro acquisto online può essere facilmente saldato su fattura con pagamento rateale. Come fornitore esterno di servizi di pagamento la MF Group / PowerPay offre il metodo di pagamento "pagamento su fattura". Al termine del contratto d'acquisto la PowerPay assume l'obbligo di fatturazione e gestisce le relative opzioni di pagamento. In caso di acquisto su fattura, oltre a le nostre, si accettano anche le Powerpay.ch condizioni commerciali generali.

Si prega di notare che per ogni fattura sarà accreditato una tassa amministrativa e per pagamenti parziali o ritardati saranno fatturati le spese secondo le Powerpay.ch condizioni generali.


Delivery and transport

Sending items available is by post in a period of 5 to about 8 days. Participation on your part is required only once per order.

MyoNat do not book parcels in postal box and book no goods to a minor customer or trust unless written permission from parents or guardian.


Return or exchange of goods

Items must be returned intact and complete in their original packaging (with labels containing references), accompanied by the packing slip, within 7 days of receipt of your package. The shipping costs incurred in returning are your responsibility. In the case of an exchange order, the shipping costs of your new order are offered.


legal guarantees

Check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as transport damage. According to the law, you are obligated to report any defect or abnormality affecting the goods delivered for us to address it.


Computing and Freedom

All personal data will be considered confidential. The information required to manage the order will be subject to a data processing and may be communicated to associated companies under the management of the order.